Terms & Conditions i1rm — Terms of Use for Malaysia's Betting Platform

Welcome to i1rm, an online sports betting and casino platform operating under the domain i1rm.wine. These Terms & Conditions set out the rules and requirements governing the relationship between i1rm and every individual who registers for or uses our services.

By completing the account registration process, making your first deposit, or accessing any part of the i1rm platform, you acknowledge that you have fully read and understood this document and agree to be bound by all the terms and conditions stated herein. This agreement is valid and legally binding even when made electronically without a physical signature.

I1rm reserves the right to amend, update, or improve these Terms & Conditions at any time without prior notice. However, material changes will be communicated to members via their registered email or an in-platform notice at least 7 days before taking effect. Continued use of the i1rm platform after changes are announced will be deemed acceptance of the updated terms.

These Terms & Conditions should be read together with Privacy Policy and Responsible Gambling Policy i1rm, all of which together form the entire agreement between you and i1rm regarding your use of this platform.

To register and use the i1rm platform, you must meet all of the following eligibility requirements at all times:

• Age Limit: You must be at least 21 years of age at the time of registration. i1rm takes the protection of minors extremely seriously and will suspend or close any account found to have been opened by an individual below this age limit.
• Citizenship & Location: The i1rm platform is intended for individuals located in Malaysia. You are responsible for ensuring that your use of i1rm's services complies with the laws applicable in your jurisdiction.
• Legal Capacity: You must have full legal capacity to enter into a binding agreement. Individuals who have been legally declared incompetent are not eligible to use this platform.
• One Account Per Individual: Each individual is permitted only one active account on i1rm. Holding more than one account is a breach of these terms and will result in the closure of all associated accounts along with the forfeiture of any bonuses received.
• Personal Registration: You must register using your own accurate and current personal information. Registering on behalf of another person or using a false identity is strictly prohibited.

I1rm reserves the right to request proof of identity at any time to verify a member's eligibility. Failure to provide the required documents within the specified timeframe may result in account suspension until verification is complete.

Creating an account on i1rm is free and can be completed in under three minutes. During registration, you are required to provide accurate, truthful, and up-to-date information, including your full name as per your identification document, a valid email address, an active Malaysian phone number, and a secure password.

You are solely responsible for keeping your i1rm account login details confidential, including your username and password. i1rm will not be held liable for any losses arising from unauthorised access to your account due to negligence in safeguarding your login credentials. If you suspect your account has been accessed without authorisation, please contact i1rm's support team immediately at support@i1rm.wine.

I1rm reserves the right to decline any registration application without providing a reason. Accounts found to contain false or misleading information will be closed immediately, and all associated funds will be withheld pending investigation.

I1rm accepts deposits via the following local Malaysian payment methods: DuitNow, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, Maybank2u (FPX), CIMB Clicks (FPX), and other FPX channels. All transactions are in Malaysian Ringgit (RM) and no currency conversion is required.

• Minimum Deposit: RM 30 per deposit transaction
• Credit Time: Deposits are typically credited to your i1rm account within 60 seconds of payment confirmation.
• Own Funds: You may only deposit funds that are legally owned by you. Using another person's card or account without their authorisation is strictly prohibited and will be reported to the relevant authorities.
• Legitimate Source of Funds: i1rm reserves the right to request proof of source of funds for deposits exceeding certain limits, as part of its anti-money laundering (AML) compliance procedures.

I1rm is not liable for any failed or delayed deposit processing caused by payment service providers, technical issues on the part of banks or e-wallets, or factors beyond i1rm's control. In such cases, please contact our support team with proof of transaction for further assistance.

Winnings earned on i1rm may be withdrawn to the same payment method used for the original deposit, subject to the following conditions:

• Minimum Withdrawal: RM 50 per withdrawal transaction
• Processing Time: Withdrawals are typically processed within 30 minutes of a request being received, subject to verification.
• Identity Verification: First-time withdrawals and withdrawals exceeding certain limits require full identity verification (a copy of your MyKad or passport) before they can be processed.
• Account Name Must Match: The name on your bank account or e-wallet must match the name registered on your i1rm account. Withdrawals to third-party accounts are not permitted.
• Source of Funds: You may withdraw deposited principal funds at any time with no wagering requirement, provided there are no active bonuses subject to rollover conditions.
• No Withdrawal Fees: i1rm does not charge any withdrawal fees. However, your payment provider may impose their own charges, which are beyond i1rm's control.

I1rm reserves the right to suspend or reject any withdrawal request suspected of being linked to fraudulent activity, money laundering, or a breach of these terms while an investigation is conducted. If the investigation finds no wrongdoing, the withdrawal will be processed without any penalty.

I1rm offers a range of bonuses and promotions for both new and existing members, including a Welcome Bonus of up to RM 888, 10% weekly cashback, weekly reload bonuses, birthday bonuses, and seasonal promotions. All bonuses are subject to the following specific terms and conditions:

• One Welcome Bonus: The Welcome Bonus may only be claimed once per individual, per account, per phone number, and per IP address. Any attempt to claim this bonus more than once will be considered promotional abuse.
• Wagering Requirements: All bonuses are subject to the wagering requirements stated in the relevant promotion terms. Wagering requirements must be fulfilled before any bonus winnings can be withdrawn. For the Welcome Bonus, the wagering requirement is 10x the bonus amount received.
• Minimum Odds: For sports bets placed using a bonus, the minimum qualifying odds counted towards wagering requirements are 1.50. Bets placed at lower odds will not be counted.
• Validity Period: Each bonus has an explicitly stated validity period. Bonuses and wagering requirements that are not completed within this period will expire automatically and the bonus will be removed from the account.
• One Active Bonus at a Time: Only one bonus may be active on your account at any given time. You must complete or cancel any active bonus before activating a new one.
• i1rm's Right to Amend Promotions: i1rm reserves the right to modify, suspend, or terminate any promotion at any time. Changes will be communicated via the platform or by email before taking effect.

I1rm reserves the right to decline, withdraw, or reclaim any bonus awarded if it is found to have been obtained through fraud, exploitation of system loopholes, or any conduct contrary to the spirit of the promotion offered. i1rm's decision on all bonus-related matters is final.

All sports and e-sports bets on i1rm are subject to settlement rules established by i1rm and the relevant sporting bodies. Key rules that all members should be aware of:

• Bet Settlement Finality: All bets that have been confirmed and accepted by the i1rm system are final and may not be cancelled by members except under circumstances explicitly permitted.
• Match Cancellation: If a match is cancelled or not completed within the stipulated timeframe (generally 48 hours from the original kick-off time for football), all related bets will be voided and funds returned to the member's account.
• Live Match Settlement: For football matches such as the Malaysia Super League and EPL, 1X2 bets are settled based on the full 90-minute result including injury time. Extra time and penalty shootouts are not counted unless explicitly stated in the relevant market.
• Offered Odds: Bets are accepted at the odds displayed at the time the bet is placed. Any change in odds after a bet has been accepted will not affect the value of that existing bet.
• Betting Limits: i1rm reserves the right to set maximum betting limits for any market, match, or member without prior notice. These limits may vary based on sport type, league, and individual betting profile.
• E-Sports: E-sports bets for MPL Malaysia, DOTA 2, Valorant, CS2, and Mobile Legends matches are settled based on official results announced by the respective tournament organiser.

In the event of a dispute regarding match results or bet settlement, i1rm's decision — reached after consulting official sources and all available information — is final. Complaints relating to bet settlement must be raised within 48 hours of the settlement date.

All casino games on i1rm — including baccarat, roulette, blackjack, dragon tiger, sicbo, and slots — operate under the following rules:

• Game Fairness: Standard casino games use independently audited Random Number Generator (RNG) software to ensure every outcome is random and fair. Live casino games feature real human dealers from professional studios broadcast in real time.
• Technical Failure: In the event of a technical failure or connection disruption during an active game, any bets already accepted will be settled based on results generated prior to the disruption. If the outcome cannot be determined, the bets will be voided and funds returned.
• Betting Limits: Each game and table has clearly displayed minimum and maximum bet limits before play begins. Members are required to observe these limits at all times.
• Finality of Results: In live games, outcomes announced by the live dealer are final. Video recordings of game sessions may be reviewed by i1rm to resolve any disputes.

The following are strictly prohibited on the i1rm platform and may result in immediate account closure, fund freezing, and legal action:

• Registering more than one account or using another person's identity
• Manipulating the betting system through exploitation of technical bugs, excessive arbitrage, or the use of automated software (bots)
• Colluding with other players to manipulate the gaming or betting system
• Using the i1rm platform for money laundering or financing illegal activities
• Providing false information during registration or the verification process
• Using a payment method that does not belong to you without the authorisation of the rightful owner
• Abusing the promotions or bonus system through unauthorised methods
• Engaging in any conduct that damages i1rm's reputation or compromises the security of the platform

I1rm employs a sophisticated fraud detection system that continuously monitors account activity. Any suspicious activity will be investigated and appropriate action taken, including cooperation with relevant authorities where necessary.

I1rm is committed to protecting the privacy and personal data of all members. The collection, processing, and use of your personal data by i1rm is carried out in accordance with Privacy Policy ours in detail, which forms part of this agreement.

In brief, i1rm collects data necessary for platform operations (name, email, phone number, and financial information), applies 256-bit SSL encryption to all data transmissions, does not sell or share personal data with third parties for marketing purposes without your consent, and complies with applicable data protection standards. You have the right to request access to, correction of, or deletion of your personal data at any time by contacting support@i1rm.wine.

I1rm is fully committed to responsible gambling and provides a range of tools and resources to help members stay in control. As part of this commitment, i1rm offers:

• Deposit Limits: Members may set daily, weekly, or monthly deposit limits that take effect immediately within the account settings.
• Loss Limit: Members may set a maximum session loss limit that will automatically halt betting activity once the limit is reached.
• Cooling-Off Period: Members may activate a temporary cool-off period (24 hours, 7 days, or 30 days) that restricts access to all betting functions.
• Self-Exclusion: Members may apply for a permanent self-exclusion that closes the account indefinitely and blocks re-registration.
• Early Detection: i1rm's system monitors betting patterns and will reach out to members who show signs of problem gambling.

For more information on responsible gambling and support resources in Malaysia, please visit our Responsible Gambling us.

I1rm reserves the right to suspend or close any member account at any time, with or without prior notice, in the event of a breach of any term in this document or for legitimate operational reasons. Situations that typically result in such action include:

• Violation of the stipulated terms and conditions
• Fraud or attempted fraud confirmed through investigation
• Failure to verify identity or age within the stipulated timeframe
• Self-exclusion request by the member
• Instructions from competent authorities
• Account inactivity exceeding 12 consecutive months

If an account is closed due to a breach of terms, i1rm reserves the right to withhold all or part of the account balance pending investigation and liability determination. If the closure is not due to any fault on the member's part, any legitimate remaining funds will be returned once the verification process is complete.

To the extent permitted by applicable law, i1rm shall not be liable for any indirect, incidental, special, or consequential losses arising from or in connection with the use of this platform, including but not limited to:

• Financial losses resulting from betting activity (losses from gambling are a risk that members accept and acknowledge)
• Service disruptions caused by technical issues, natural disasters, or circumstances beyond i1rm's control
• Unauthorised access to a member's account resulting from the member's own negligence in safeguarding their login credentials
• Losses arising from information provided by third parties or external links

I1rm's maximum liability under any circumstances shall not exceed the total funds held in the relevant member's account at the time the claim is made. Any claim against i1rm must be submitted within 30 days from the date of the incident giving rise to that claim.

I1rm reserves the right to modify, update, or supplement any part of these Terms & Conditions at any time. Material changes will be communicated via an in-platform notice and/or email to registered members at least 7 days before taking effect. Minor changes relating to language clarity or typographical corrections may be made without prior notice.

This Terms & Conditions document and any disputes arising from the use of the i1rm platform shall be interpreted in accordance with applicable law. i1rm provides an internal complaints resolution procedure whereby all complaints must first be submitted in writing to support@i1rm.wine before any other action is taken.

If any provision of these Terms & Conditions is found to be invalid or unenforceable by a court of competent jurisdiction, that provision shall be severed from the agreement without affecting the validity of the remaining provisions, which shall continue in full force and effect.

For any enquiries relating to these Terms & Conditions, please contact the i1rm legal and compliance team at support@i1rm.wine. We will endeavour to respond to all enquiries within 3 business days.